BlackBerry Ends Support for Priv, A Trade Up Program is on its way!
In September BlackBerry announced that it won’t be updating the Priv to Android Nougat, despite that it launched with Android Lollipop. It was disappointing news, though the company said it would continue smaller Priv updates for a while. Now, BlackBerry has confirmed that the device will no longer receive any further updates at all.
However, the company stressed that it will continue to fulfill all warranty obligations for the handset. Plus, in case a critical security vulnerability gets exposed, Priv users can expect a fix for the problem from the company.
“When we introduced our first Android device more than 24 months ago, we committed to delivering 2 years of monthly software updates for the Priv. Having now stepped outside the original 2-year window, we will no longer be delivering monthly updates for the Priv moving forward,” BlackBerry said in a blog post.
BlackBerry also revealed that they’ll will soon be introducing a trade-up program for current BlackBerry Priv users as well as those with BB10 and BBOS devices. The program will offer users discounts and incentives to upgrade their device to a new KeyONE or Motion.
In another blog post, BlackBerry outlined future support plans for the BlackBerry 10 and BlackBerry OS services:
While we are pleased to announce continuing support for BB10 and BBOS users for at least another two years, current device owners should be aware that we will be closing some ancillary services such as the BlackBerry World app store (12/31/2019), the BlackBerry Travel site (February 2018), and the Playbook video calling service (March 2018). Customers who upgrade to a new KeyOne or Motion won’t miss a beat as they’ll have immediate access to the rich universe of apps in the Google Play store without compromising on either security or their desire for a physical keyboard.