HomeMobilesAndroidNextbit ends customer support for Robin; will continue software updates till Feb 2018

Nextbit ends customer support for Robin; will continue software updates till Feb 2018

Earlier, Razer acquired Nextbit in January of this year. The acquisition was done by Razer keeping in mind a disruption in the mobile industry pretty soon. Though they’re pretty ambiguous on how they will achieve it, it means that Nextbit can no longer focus on their existing smartphone, the Robin.

 

When the acquisition was announced, Nextbit stated that they would continue giving software updates and security patches till February of 2018. Although updates were promised till Feb 2018, warranty and customer support would be provided for only six months from then.

 


 

Now Robin has announced that they’ve shut down support for the Robin. So for the ones who still own a Robin, your best bet on getting a problem solved would be their online self-help site. Although customer support ceases to exist, any outstanding RMA tickets will be handled via email.

 

The tweet from Nextbit fueled some confusion and hence they further tweeted to clarify the situation.

 


 

This means that the Robin will still continue to get software updates and security patches till February 2018.

 

The Nextbit Robin was a stellar example of thinking out of the box and solved the storage problem in a pretty quirky way. Although it doesn’t make sense, but if you still want to check out how the Nextbit Robin fared in actual life you can check out our review here.

 

 

 

 

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